Est. 1979 · Austin, TX · Available for the right projects

21:29:47 UTC

Sarah Farrar

Director · Strategist · Builder · Problem Solver · Available

Hey, I'm Sarah. I do a lot of things and I do all of them well. SEO. GEO. AI strategy and automation. Ecommerce operations. Search merchandising. Analytics. Privacy and compliance. Web design and builds. Email and direct mail. Social and content. Marketing operations. UX and customer experience. I've spent 20 years building real expertise across every layer of digital, which means I don't just understand how the pieces work, I understand how they connect. Whether you're a small business who needs enterprise-level thinking applied to a single website, or a company that needs someone who can be the whole digital team, I'm your person. I've been at the same company for 20 years not because I got comfortable, but because the problems kept getting more interesting and I kept raising my hand for the next one. That's still true. I don't shy away from things I haven't done yet. That's actually when I have the most fun!
Hey, I'm Jacob a design engineer at [] based in [] where I spend my time crafting interfaces for the web.

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WORK

Below are some select projects. Full walkthroughs on request. Yes I built one of these in a day. Yes it's the life coaching one.

Below are some work I love, full walkthroughs on request

EXPERIENCE

Throughout my career I've done what sounds like one job but has actually been about twelve. Here's the overview.

2022 — NOW

Digital Operations Director

Go! Retail Group · Calendars.com · Toys"R"Us ·

Digital operations across 6 brands simultaneously. SEO, social, paid media, front-end development, on-site search, direct mail, privacy compliance, and AI adoption. All of it, all at once. Led a 475-page content overhaul across four sites. Organic impressions up 27% YoY. Landing page quality improvements drove a 6% drop in paid search CPC, saving an estimated $144K. Built AI adoption infrastructure across the organization using Python, Playwright, and Claude. Replaced manual workflows, scaled output without adding headcount. Grew cross-channel organic reach 73% YoY to 21.4M across Facebook, Instagram, TikTok, YouTube, and Reddit. Launched the YouTube channel from zero. 132 videos, 1.5M views. One organic short hit 675K views. Drove $2.7M in paid conversion value on flat spend at a $7.74 ROAS. Built 1,056 Toys"R"Us and Go! store landing pages from scratch. Manually audited hundreds of locations mid-program after the listing platform failed. Stabilized and scaled the program. Run the direct mail program for 10+ years end to end. Creative brief, printer relationships, list segmentation, production. 835K piece campaigns nearly to the dollar against budget. Functioning DPO without title. Quarterly compliance reviews across CCPA, TCPA, CASL, CIPA, and children's privacy. Built vendor compliance process from scratch. Led the full GDPR exit project.

2022 — NOW

Digital Operations Director

Go! Retail Group · Calendars.com · Toys"R"Us ·

Digital operations across 6 brands simultaneously. SEO, social, paid media, front-end development, on-site search, direct mail, privacy compliance, and AI adoption. All of it, all at once. Led a 475-page content overhaul across four sites. Organic impressions up 27% YoY. Landing page quality improvements drove a 6% drop in paid search CPC, saving an estimated $144K. Built AI adoption infrastructure across the organization using Python, Playwright, and Claude. Replaced manual workflows, scaled output without adding headcount. Grew cross-channel organic reach 73% YoY to 21.4M across Facebook, Instagram, TikTok, YouTube, and Reddit. Launched the YouTube channel from zero. 132 videos, 1.5M views. One organic short hit 675K views. Drove $2.7M in paid conversion value on flat spend at a $7.74 ROAS. Built 1,056 Toys"R"Us and Go! store landing pages from scratch. Manually audited hundreds of locations mid-program after the listing platform failed. Stabilized and scaled the program. Run the direct mail program for 10+ years end to end. Creative brief, printer relationships, list segmentation, production. 835K piece campaigns nearly to the dollar against budget. Functioning DPO without title. Quarterly compliance reviews across CCPA, TCPA, CASL, CIPA, and children's privacy. Built vendor compliance process from scratch. Led the full GDPR exit project.

2016 — 2022

Senior Digital Marketing Manager

Calendars.com · Go! Retail Group ·

Led social media, brand, and marketing operations across multiple categories. SEO, paid media, social commerce, and direct mail. Built the affiliate program from scratch. Managed 500+ retail location listings. Influenced leadership cross-functionally while running day to day execution simultaneously.

2016 — 2022

Senior Digital Marketing Manager

Calendars.com · Go! Retail Group ·

Led social media, brand, and marketing operations across multiple categories. SEO, paid media, social commerce, and direct mail. Built the affiliate program from scratch. Managed 500+ retail location listings. Influenced leadership cross-functionally while running day to day execution simultaneously.

2010 — 2016

Online Marketing Manager

Calendars.com

Organized and executed promotional campaigns across all channels. Managed the marketing calendar, visual campaign board, and all on-site promotional messaging. Added campaign coordination responsibilities on top of existing marketing manager scope without additional headcount.

2010 — 2016

Online Marketing Manager

Calendars.com

Organized and executed promotional campaigns across all channels. Managed the marketing calendar, visual campaign board, and all on-site promotional messaging. Added campaign coordination responsibilities on top of existing marketing manager scope without additional headcount.

2004 — 2010

Customer Service · Assistant Manager

Calendars.com · Texas Book Company

Led three full-time team leads and 30+ seasonal agents. Built performance measurement systems, developed staffing and quality procedures, coached and mentored staff.

2004 — 2010

Customer Service · Assistant Manager

Calendars.com · Texas Book Company

Led three full-time team leads and 30+ seasonal agents. Built performance measurement systems, developed staffing and quality procedures, coached and mentored staff.

CONTACT

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© 2026 Sarah Farrar

Austin, TX

© 2026 Sarah Farrar

Austin, TX